| What is WISECat?
WISECat (Whittier Information
Systems Electronic Catalog) is Whittier Public Library's new online
catalog. You can use WISECat to search for library materials, renew
items, check your account status and access our research databases.
How do I access my account?
- From the search page, click on the
button on the upper toolbar of WISECat.
- Choose Review my Account from the My Account
options.
- You will need to log in using your library card number and PIN.
Be sure to type the information in the appropriate field. This
PIN is a new security feature added by the catalog software.
- Your PIN will be changeme until you change
it.
- Click on the Display my Account button.
How do I place items on hold?
- From the Search/Home in WISECat,
conduct a search for the item that interests you.
- From the Search Results page, find the particular
item that you'd like to place on hold.
- Click on the
button below the title.
- Fill in your library card number and PIN. Be sure to type the
information in the appropriate field. This PIN is a new security
feature.
- Your PIN will be changeme until you change
it.
- Choose the branch where you would like to pick up your hold.
- Click on the
button.
- To return to the Search Results page, click
on the
 button.
TIP:
To keep from having to re-enter your card number, PIN, and pick-up
branch for every hold you want to place, login at the Search
Home page. You can do this by entering your library card
number and PIN into the fields provided on the gray upper toolbar
of the Search Home page.
What is a PIN?
- Your PIN is a security feature in WISECat
that allows you to validate your account.
- You should keep your PIN in a safe place so that other people
cannot access your account.
- Your PIN will be changeme until you change
it.
How do I change my PIN?
- In the Catalog, click on the
button in the upper toolbar of WISECat.
- Choose User PIN Change from the My Account
options.
- Enter your library card number and current PIN in the fields
provided.
- If you've never changed your PIN before, your current PIN is
changeme.
- At the bottom of the page, enter and confirm your new PIN in
the fields provided.
- Click on the
button.
How do I change my street or e-mail address?
- Click on the
button in the upper toolbar of WISECat.
- Choose Change My Address from the My Account
options.
- Fill out the Change of Address form making
changes to the appropriate fields.
- Click on the
button.
- Your address will then be updated by our circulation staff.
How do I renew my materials?
Renewals on the web must be done before 11:59 p.m. on the due
date.
- Click on the
button in the upper toolbar of WISECat.
- Choose Renew My Materials from the My Account
options.
- Enter your library card number and current PIN in the fields
provided.
- If you've never changed your PIN before, your default PIN is
changeme.
- Scroll down to your list of renewable items. If there are no
items listed then your account has no items eligible for renewal.
From there, you can either Renew Selected Items
by clicking the check boxes to the left of the titles you wish
to renew, or Renew All by clicking on the Renew
All button above the title list. Click on the
button after you have made your selections.
WebTV Compatibility
WebTV stores (or caches) webpages as a way to reduce how long it takes to download content from the Internet. WISECat creates dynamic webpages which cannot be cached. In addition, WISECat uses security features that are not compatible with caching to help protect patron privacy. Because these two technologies do not work together, WebTV users may not be able to fully access our catalog. |
